Q:How can I get the price?
A:We usually quote within 24 hours after we get your inquiry.
If you are very urgent to get the price, please email us or contact us in other ways so that we can offer you a quote.
Q:What is the way you ship?
A:Express: FedEx, UPS, EMS, DHL, USPS, TNT, DPD, Aramex etc
Our way of shipping the products is universal and secure.
The company name and other contents related to pharmacy are not written on the package slips.
The way of packing is regularly changed for a secure delivery.
The packages are small in order to avoid unwelcomed questions . If the order is big, then it will be divided into two or more packages.
Q:What is your lead time?
A:It depends on the order quantity and the season you place the order.
Usually we can ship within 7-15 days for small quantity,and about 25 days for large quantity.
Q:Can the packages be trackable?
A:YES, we provide tracking number and you can track on internet.
Q:Where do you ship to?
A:Worldwide.
Q:What is your lead time?
A:It depends on the order quantity and the season you place the order.
Usually we can ship within 7-15 days for small quantity,and about 25 days for large quantity.
Q:Do you offer domestic shipping/remail shipping?
A:Yes we can ship to USA/UK/Canada/Australia/Germany etc warehouse first then to you.
Q:Do you ensure your packing , what about customs, what happens if the package is retained?
A:We concern a lot about our safety system, we pack the orders as secure as possible. If a package is seized at customs, reships of seized orders will be done provided you have a copy of the letter to show us. If you receive a seizure letter, please contact us immediately with a scanned copy of the seizure letter, and also a new address to have your order reshipped to.
Q:What is your payment term?
A:T/T, L/C at sight.
Q:Which payment options are available?
A:Bitcoin
Western Union
Bank wire
MoneyGram
Q:How do you make our business long-term and good relationship?
A:We keep good quality and competitive price to ensure our customers benefit ;
We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.
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